lolxxxx

Member

Forum posts: 83
Bonuses: 1130
Thanks: 21
On 2016-07-02 16:02:58
After 24 Horus all of my submissions got rejected automatically as the casino club stated that if the submission are pending 24 hours then you should consider it to be rejected. So in my last submission some of them were totally correct and perfect which i had firm belief that it will be approved but it was rejected Bad :( .

CasinoBonusClub

Administrator

Forum posts: 251
Bonuses: 105
Thanks: 138
On 2016-07-04 11:16:27
Dear lolxxxx,
as you probably are already aware, I always try to be polite and responsive, and to use user feedbacks as a source of improvement. I understand your frustration, but It's quite possible that another member submitted the same bonuses/codes before you did. 
Submissions can be published after 24h or in some cases even after one week from the approval, so you wont be able to verify anything before that amount of time, plus be reminded that the final acceptance of a bonus it's at our sole discretion, always. There could be any kind of reasons to reject a submission, and even if we always try to accept the most of them, there must be a very strict selection.

PS: Please consider the opportunity to write me in private if you have more questions, or maybe just use different topic titles and post your questions in a more neutral way, this would be really appreciated, since we build our reputation with years of correctness and presence, negative feedbacks are cool too, but there must be a valid reason.

Thanks for understanding.

stizzyhd

Member

Forum posts: 74
Bonuses: 637
Thanks: 107
On 2016-09-07 06:02:25
After 24 Horus all of my submissions got rejected automatically as the casino club stated that if the submission are pending 24 hours then you should consider it to be rejected. So in my last submission some of them were totally correct and perfect which i had firm belief that it will be approved but it was rejected Bad :( .
We got the same problem, but as @Admin say! I already understand why almost of my entries got rejected.
There was a time that i submitted 50+ bonuses in 3 days and i only got 1 Approved. Naturally i got mad for a while but the admin explained to me why it is happening.


You just got a bad luck!  
Login or register to post a comment.